New Community Support Resources

We are transitioning from our discussion forums platform to a new set of community support resources. Search or navigate your way to the answer you're looking for 24 hours a day, seven days a week! Here, you have access to product documentation, getting started tutorials, video training, developer resources, FAQs, and much more!

Stack Overflow

Brightcove team members will be increasing participation answering questions on Stack Overflow about Brightcove-related topics, e.g. those tagged "brightcove", "zencoder", "videocloud", or "video.js".

For an introduction to Stack Overflow, we recommend reviewing this article →

Google Group

Brightcove also maintains a Google Group for the Native iOS and Android Player SDKs. The group is monitored by Brightcove employees and customers and is a great resource for learning more about the player SDKs and for posting any questions or comments you have about the SDKs. You can register for the Google Group here.

Request Support

Can't find the answer to your question in our support documentation or online forums? The Brightcove Support team is always here to help and will gladly assist you! Submit a Support Request →

Looking for Code?

Have you built code you could share? Check out →

System Status

Are you aware of upcoming scheduled system maintenance? Want a historical view of the system status for the last 30 days? Check out the new and improved Brightcove System Status →